Privacy Policy

At MR Fragrance Mart, we value your trust and are committed to protecting your personal information and privacy.

INFORMATION WE COLLECT

We collect personal information when you visit our website, create an account, place an order, or contact us. This may include:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Order Details Purchsdr History
Payment Information (processed securely by our payment partners)
IP Address, Bowser Type, Device information Cookies and Usage Data

We only collect information that is necessary to provide you with a smooth and secure shopping experience.

HOW WE USE YOUR INFORMATION

your information is use to:

Process and deliver your orders
Communicate with you about your order
Provide customer support
Improve our website, services and customer experience
send you promotional updates (only with your consent)
Detect and prevent fraud or unauthorized activity

ORDERS & PAYMENS

All payment transactions are securely processed through our trusted payment partners. we do not store your complete card details on our servers. You can shop with confidence knowing your information is safe with us.

SHIPPING & DELIVERY

To deliver your order, we share necessary information (Name, Address, Phone Number, Order Details) with our trusted delivery partners such as TCS, Leopards, Trax, Call Courier or other delivery services.

This information is used only for ther purpose of delivery and is not use for any other puroise.

COOKIES

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve site performance.

You can disable cookies through your browser settings if you prefer.

WHATSAPP & COMMUNICATION

We may WhatsApp or other communication channels to contact you regarding your orders, deliveries or promotions. Your number will only be used for these purposes and will not be shared with unauthorized parties.

GOOGLE ANALYTICS & THIRD-PARTY SERVICES

We use Google Analytics and other third-party tools (such as facebook pixel) to understand website traffic, user behavior, and for marketing purposes.

These third parties may collect information about your online activities over time and across different website.

INFORMATION SHARING

We do not sell or rent your personal information. we only share your data with trusted third parties who help us operate our website and business, such as:

Payment Gateways
Delivery/Courier Services
Website & Analytics Providers

All third parties are required to keep your data secure and confidential.

DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction.

However, no online transmission is 100% secure, so we encourage you to protect your information as well.

DATA RETENTION

We retain your information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting requirements.

YOUR PRIVACY RIGHTS

You have the right to:

Access the personal data we hold about you
Request deletion of your data
Opt-Out of marketing communications

To exercise any of these rights, please contact us.

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete that information.

POLICY CHANGES

We may update this privacy Policy from time to time, Any changes will be posted on this page with an updated “Effective Date”.

We encourage you to review this policy periodically.

CONTACT US

If you have any question or concerns about this Privacy Policy or how your data is handled, Please contact us: