FREQUENTLY ASKED QUESTION
Find quick answare to the most common question about shopping with MR Fragrance Mart
How can i place an order?
you can place an order by browing our website, adding products to your cart and processing to checkout. Fill in your details, choose your preferred payment method, and confirm your order.
Do you deliver all over pakistan?
Yes, we deliver all over pakistan, including major cites, towns and remote areas through our trusted courier partners.
What payment methods do you accept?
we accept Cash on Deliver (COD), Bank Transfer and secure online payment through JazzCash, EasPaisa and other trusted gateways.
How long does delivery take?
Delivery usually takes 2-4 working days in major cities and 3-6 working days in other areas. Delivery time may very depending on your location.
How can i track my order?
Once your order is shipped, you will receive an SMS or whatsApp with your tracking number. you can track your order order on the courier partner’s website.
What is your return policy?
we offer a 7-day return policy. If you receive a damaged, defective or wrong item, you can request a return or exchange. please visit our Return & Refunds Policy for full details.
Are your perfume original?
Yes, all our perfume are 100% original and sourced from authorized distributors and trusted suppliers. We never compromise on quality.
Is it safe to shon on your website?
Absolutely! Our website is 100% secure. We use SSL encryption and trusted payment gateways to protect your personal and payment information.
Do you offer gift wrapping?
Yes, we offer gift wrapping for select orders. you can mention it in the order notes at checkout or contact our support team.
How can I cantact customer support?
You can reach our customer support team via WhatsApp, email or by filling out the contact form on our website. We’re here to help!
Do perfumes last long?
Yes, our perfume are long lasting and made with high-quality ingredients to ensure premium performance.
Do you offer discounts or promotions?
Yes! We regularly offer discount s and special pomotions, Follow us on our social media and subscribe to our newsletter to stay updated.