SHIPPING POLICY
At Mr Fragrance Mart, we are committed to delivering your favorite fragrance to you safely, quick, and raliably.
PROCESSING TIME
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DELIVERY AREAS
We currently deliver all over pakistan, including major cities, towers, and remote areas.
If your area is considered remote by the courier service, additional charges may apply. Our team will contact you in such a case.
SHIPPING PARTNERS
We deliver orders through our trusted courier partnerss:
TCS, Leopards, trax, call courier and other reliable services.
The courier partner may vary depending on your location and service availability.
ESTEMATED DELIVERY TIME
Delivery time may very depending on your location.
- Major cities: 2-4 working days
- Other Cities / Remote Area: 3-6 working days
Delay may occure due to unforeseen circumstances such as weather conditions, public holidays, or couries service issues.
SHIPPING CHARGES
Standard Shipping: A flat shipping charges will be applied at checkout.
Free Shipping: We offer free shipping on orders above a cartain amount (if applicable).
ORDER TRACKING
Once your order is shipped, you will receive an SMS or whatsApp with your tracking number.
You can track your order on the courier partner’s website using the provided tracking number.
ORDER VERIFICATION
Please ensure your shipping details (name, address, phone number) are correct before placeing your order.
We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
DELIVERY & RECEIPT
Please ensure someone is available at the provided address to receive the parcel.
Always inspect the package upone delivery. if the parcel is damaged or tampered with, do not accept it and contact our customer support immediately.
FAILED DELIVERY
If a delivery atttempt is unsuccessful due to incorrect address, unavailability, or refusal to accept the parcel, the order may be returned to us.
In such cases, re-delivery charges may apply.
HOLIDAYS & UNFORESEEN DELAYS
Deliveries may be delayed during public holidays, festivities, bad weather, or other unforeseen events.
We appreciate your patience and understnding in such situations.